The Network Architect is your Castle Rock Computing-recommended Partner
- The Network Architect is the Castle Rock distributor for the southern half of the United States coast to coast, Hawaii, Alaska, the Caribbean, and South America.
- We are a value-added service provider that will support you and/or your customers directly, and act as a liaison to Castle Rock Computing if there is ever a need to expedite a technical issue, etc.
- TNA provides limited free phone support for quick feature questions and general technical support. This is a handy alternative to Castle Rock’s web-based trouble-ticket support system.
- We also offer training and support, both on-site and web-based. OEM/rebranding services too, in case you decide to sell a customized version of SNMPc, tailored to the networks and devices you deploy.